At Thrillaura, we understand the importance of a smooth and efficient shipping process to ensure that your cherished books reach you in the best condition and on time. Please take a moment to review our shipping policy:
1. Shipping Locations:
We currently offer shipping to customers within India. We are actively working on expanding our international shipping options, so stay tuned for updates.
2. Shipping Carriers:
We partner with reputable carrier to deliver your orders securely. The choice of carrier may depend on factors like your location, package size, and shipping speed selected during checkout.
3. Processing Time:
Orders are typically processed within 1-2 business days from the time of purchase. Customized or special edition books may require additional processing time, which will be clearly communicated at the time of order.
4. Shipping Methods:
We offer a range of shipping options, including Standard Shipping, Expedited Shipping, and Priority Shipping. The delivery time may vary based on the selected method.
5. Shipping Costs:
Shipping costs are calculated based on factors such as the shipping method chosen, the package weight, and the destination. You can review the shipping costs during the checkout process.
6. Tracking Your Order:
Once your order is shipped, you will receive a confirmation email with tracking information, allowing you to monitor the delivery status of your package.
7. Delivery Time:
The estimated delivery time varies based on the chosen shipping method, but it typically ranges from 3-7 business days for Standard Shipping. Please note that factors such as weather, holidays, or unforeseen circumstances may impact delivery times.
8. Missing or Damaged Items:
In the rare event that you receive a damaged or incorrect item, please contact our customer support team within 7 days of receiving your order. We will work swiftly to resolve the issue and provide you with a replacement or refund.
9. Return Policy:
For information on returns, please refer to our dedicated Return Policy page.
10. Contact Us:
If you have any questions or concerns regarding our shipping policy, feel free to reach out to our customer support team via [+918848383736]. We are here to assist you and make your shopping experience exceptional.
Thank you for choosing Thrillaura for your book-buying needs. We strive to provide you with the best service possible.